Ackermans Customer Survey Competition Ts & Cs

Terms and Conditions

1. The promoter of the Competition is Ackermans, a division of Pepkor Trading (Pty) Ltd ("the Promoter").

2. The name of the Competition is the “Ackermans customer survey” competition ("the Competition").

3. The Competition will run from 4 September 2026 to 8 September 2026, both days included ("the Competition Period").

4. By entering the Competition and/or accepting any prize (if you are a winner), you agree to be bound by these terms and conditions.

5. The Competition prize is 1 (one) of 10 (ten) R100 Ackermans virtual vouchers (“the Prize”).

6. The Competition is open to all participants within the Republic of South Africa. You are not eligible to participate in this Competition if:
   a. You are a director, member, partner, employee, agent or its affiliates/divisions/subsidiaries or any other person who supplies goods or services in connection with the Competition.
   b. You are a spouse, life partner, parent, child or sibling, immediate family member, business partner or associate of the persons above.

7. To enter the Competition and stand a chance to win, participants will need to:
   a. Participate in the Customer Survey that will be posted on Facebook.

8. Entry into the competition is free and participants may enter only once during the Competition Period, and entrants are only eligible to win one (1) prize.

9. Ackermans reserves the right to disqualify any user who enters using false information by robotic, automated or like means.

10. All prizes in this Competition are not transferable or exchangeable for cash.

11. The prize will be SMS’d to the winners, using the contact number received from them when taking the survey.

12. The draw for the winner will take place on 9 September 2026. The winner will be chosen randomly from all the valid entries received via the entry channel.

13. Winners will be contacted between 10am and 3pm on the day of the draw to arrange for delivery.

14. The winner will be announced on the date of the draw. An alternative winner will be drawn if after 2 days from the date of draw if a winner is unreachable.

15. Winners give Ackermans and its authorized agents consent to use their names for publicity purposes, unless refused.

16. Ackermans reserves the right to vary, suspend, postpone, or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Ackermans and acknowledge that you will not have any recourse or claim of any nature against Ackermans.

17. Your privacy is very important to Ackermans and the Pepkor group of companies and it will use all reasonable efforts to ensure that any information, including personal information, provided by you, or which is collected from you, is stored in a secure manner. For more information, please refer to our Privacy Statement.

18. You agree to provide Pepkor with accurate and current information and to maintain and update such information when necessary. The information collected by Pepkor may be used to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you. The information may also be processed by Ackermans and other companies in the Pepkor group, any of their operators, agents, and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential.

19. You acknowledge that any information supplied to Ackermans and the Pepkor group of companies in terms of these Terms and Conditions is provided voluntarily.

20. By submitting any information to Ackermans and the Pepkor group of companies in any form you further acknowledge that such conduct constitutes an unconditional, specific and voluntary consent to the processing of such information by Ackermans and the Pepkor group of companies under any applicable law in the manner contemplated above, which consent shall, in the absence of any written objection received from you, be indefinite and/or for the period otherwise required in terms of any applicable law.

21. Unless you have consented, Ackermans and the Pepkor group of companies will not sell, exchange, transfer, rent or otherwise make available any personal information about you (such as name, address, email address, telephone, or fax number) to other parties and you indemnify Ackermans and the Pepkor group of companies from any unintentional disclosures of such information to unauthorized persons.

22. Should you believe that Ackermans and the Pepkor group of companies has utilised your personal information contrary to applicable law, you shall first resolve any concerns with Ackermans and the Pepkor group of companies. If you are not satisfied with such a process, you have the right to lodge a complaint with the Information Regulator.

23. You can choose to be excluded from direct marketing by notifying Ackermans in writing or by registering a block on any registry which Ackermans is bound by law to recognise. Ackermans will not charge you a fee to update this request on its systems. Ackermans will give effect to any changes requested by you as soon as reasonably possible.

24. These Terms and Conditions are also available at www.ackermans.co.za.